Shipping policy

We carefully prepare every piece of jewellery before it leaves our studio, ensuring it arrives safely and beautifully presented.

Processing Time

All orders are processed within  1–3 business days .

Please note that processing times may be slightly longer during busy periods such as holidays or promotions.

Delivery Times

Once your order has been dispatched, estimated delivery times are as follows:

 UK Delivery:  5–10 business days 

 International Delivery:  7–15 business days

Please note that delivery times are estimates and may vary depending on your location and external factors such as customs or courier delays.

Shipping Costs

Free shipping on all orders worldwide.

Tracking Your Order

All orders are sent with  tracking information , which will be provided once your order has been dispatched so you can monitor its journey.

Delivery Issues

If you experience any issues with your delivery, please don’t hesitate to contact us. Our team is here to help.

Email:  hello@journie.uk